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Why It's Not Just Millennials Who Want Convenient Care

Posted by North Ohio Heart | Ohio Medical Group on Apr 11, 2019 5:30:00 AM

convenient-care-millennials

It appears more and more Millennials prefer convenient care to waiting to see the “family doctor.” According to a recent poll from the Kaiser Family Foundation, some of the top things Millennials want from their healthcare provider are convenience, fast service and connectivity.

But a deeper look at the numbers finds it’s more than just Millennials: A 2017 survey by the Employee Benefit Research Institute found 33 percent of Millennials and 15 percent of adults ages 50 to 64 did not have a regular doctor. And a national poll of 1,200 randomly selected adults found 26 percent did not have a primary care provider.

 

The fact is that more and more people appear to prefer convenient care. To attract and retain patients, especially young adults, primary care practices are embracing new ways of doing business. Let’s take a look at why convenient medical care appears to be more than a buzzword.

Convenient Care is About Timeliness

So, what do patients want? The Employee Benefit Research Institute found these traits to be very important when judging the quality of care:

  • 90% the provider's ability to communicate well
  • 89% getting timely care
  • 85% the ability to easily get care and treatment
  • 81% the ability of doctor or hospital to access complete medical records

In other words, coordinated care is less important than convenience and timeliness of care. More of us prefer to see a doctor we know and trust, but aren’t willing to sacrifice the convenience.

In fact, the physician search firm Merritt Hawkins found the average wait time for a new patient appointment with a primary care doctor in 15 large metropolitan areas is 24 days.

Technology’s Role in Health Care is Growing

People also want to use digital technology for healthcare. We’re using it every day to do things like banking, shopping and traveling. But it still plays a small role when it comes to checkups and appointments.

Findings from a survey conducted by Nielsen Strategic Health Perspectives found patients pushing for medical providers to use technology to support the patient-doctor relationship and improve outcomes. At the time of the survey, only 21 percent of respondents had access to online appointment scheduling with their doctors. And of those who didn’t have access to their providers through electronic or digital communications, 36 percent wanted it.

A Push for More Convenient Care

If you’re tired of waiting weeks for an appointment, we’re here to help. The Ohio Medical Group Convenient Care Clinic is located at 10325 Dewhurst Rd, Elyria. We’re open Monday through Friday, 5 p.m. to 8 p.m. and Saturdays 9 a.m. to 12 p.m. You can walk in or call 440-414-9260 to make an appointment.

If you’re not sure when convenient care would be appropriate for you, check out our infographic. It will help you to make an informed decision.

Know Where to Go Comparison Chart

Topics: Healthy Life