Online doctor’s appointments and telephone patient care opportunities are two innovations your healthcare provider may use to meet your needs. The COVID-19 pandemic highlighted the importance of having these nontraditional methods as available options. But as convenient as they are, online doctor appointments (or telehealth) aren’t always appropriate.
When you call your doctor’s office, you will be offered one of three appointment types based on your healthcare needs. The staff will help determine which is best for you.
North Ohio Heart and Ohio Medical Group are following all federal and state regulations associated with current telehealth practices to ensure patient safety and privacy. All of our patient care options place the health and safety of our patients and caregivers as a top priority.
For all visit types above, a charge will be submitted to your insurance company per usual business practices.
You should visit the emergency department for immediate treatment of life-threatening injuries or illnesses and other critical conditions. EDs are open 24/7. They’re your best option for things like chest pain, shortness of breath, major burns and severe injuries.
Between your appointments, it’s also important to stay healthy at home by following these guidelines:
North Ohio Heart and Ohio Medical Group are committed to providing the highest quality and professional care to our patients and families – whether in-person or in the virtual office. Certainly, in-person office visits are still available for those for when a telehealth visit is not appropriate.
If you need to speak with your doctor but would prefer to do so from the safety and convenience of your home, please call their office and request an audio-visual telehealth appointment or telephone care appointment today.